Last updated: 2026-10-13
Who we are
Jade Docs is a monday.com app made by Red Moso Chrystian Schütz, Poland (ul. Stefana Czarnieckiego 30 lok. 8, 53-651 Wrocław, NIP 8971864233) (“we”). For the data described here we act as a processor on behalf of the monday.com account that installed the app, and as a controller for support correspondence and billing records. Contact: contact@jadeboards.com.
Scope
This policy covers the Jade Docs app on monday.com (served from docs.jadeboards.com) and this website (jadeboards.com).
What we process
| Data | Details | Stored? |
|---|---|---|
| Board data | Item names, column values, subitems, board and group names of the items you generate documents for | No. Read at generation time, used to fill the document, then discarded |
| Generated documents | PDF and DOCX files | No. Uploaded to your item’s file column on monday.com; previews kept in memory for 10 minutes |
| Templates | .docx files you upload | Yes, encrypted, until you delete them or uninstall |
| Account identifiers | monday account id, user id of the person who connected the app | Yes, while installed |
| Access token | OAuth token issued by monday.com | Yes, encrypted, while installed |
| Usage & plan | Documents per month, automation run ids, current plan | Yes, while installed |
| Support e-mails | Your e-mail address and message | Yes, up to 24 months after the conversation ends |
Templates and board data can contain personal data (for example names of people assigned to items). We process it only to produce the documents you request. We do not sell data, show ads, profile users or use your data to train AI models.
Why (legal bases)
- To provide the app you installed (performance of a contract, GDPR Art. 6(1)(b)), on behalf of your monday.com account.
- To apply plan limits and prevent duplicate automation runs (legitimate interest, Art. 6(1)(f)).
- To answer support requests (legitimate interest) and keep billing records (legal obligation, Art. 6(1)(c)).
Third parties
We use the following providers, and no others, on the front end and back end:
| Provider | Domain | Purpose |
|---|---|---|
| monday.com Ltd. | monday.com, api.monday.com, auth.monday.com | The platform the app runs in; reading boards, saving files, sign-in (OAuth), billing |
| Cloudflare, Inc. | docs.jadeboards.com, jadeboards.com | Network delivery, TLS and protection against abuse (data in transit only) |
The app’s scripts, fonts and styles are served from our own domain. The document engine runs on our servers in the EU; documents are not sent to external conversion services. Billing is handled by monday.com; we never see card details.
Retention and deletion
- Previews: 10 minutes.
- Templates, tokens, usage and run records: until uninstall. When monday.com notifies us that the app was uninstalled, we delete all data for that account immediately, and in any case within 10 days, unless you have asked us in writing to keep it.
- Technical error logs: up to 30 days, without document or board contents.
- Support e-mails: up to 24 months; billing records as required by law.
Security
Encryption at rest (AES-256-GCM) for templates and tokens, HTTPS for all traffic, signature checks on every request and strict account isolation. Details on our Security page.
Your rights
You can ask for access, correction, deletion, restriction, portability or object to processing by writing to contact@jadeboards.com. If the request concerns data in your monday.com account, we may forward it to that account’s admin. You can also complain to your data protection authority (in Poland: the President of the Personal Data Protection Office, UODO).
Contact and future contact
Write to contact@jadeboards.com. We contact users only to answer their requests and, if needed, about service matters (security notices, changes to these terms or the app). We do not send marketing e-mails unless you ask for them.
This website
This website is a set of static pages. It sets no cookies and loads no analytics, advertising or third-party scripts. Fonts are served from this site. Our host processes standard request data (such as IP address) to deliver pages and protect against abuse.
Changes
We will update the date above when this policy changes and, for material changes, notify account admins in the app or by e-mail before they apply.